K66 privacy policy Bangladesh

K66 privacy policy Bangladesh explains how we collect, use, share, protect, and retain your personal data when you visit our website, create an account, complete KYC checks, use payment methods, or access betting and casino services. This policy applies to your use of our platform, related customer support, and connected pages such as Home, Login, and Terms of Service. By using our services, you acknowledge that your information may be processed as described here for account administration, security, compliance, and service improvement. We aim to present this notice in clear language while maintaining the legal precision expected of a binding privacy statement.

1. Scope and Controller

We are the operator responsible for deciding how and why your personal data is processed for our online casino and sports betting services in Bangladesh. For the purposes of this policy, we act as the data controller for account registration, identity verification, payments administration, customer support, security monitoring, and marketing preferences. This notice covers information collected through our website, mobile access points, promotional communications, and support interactions. It also applies when you browse public pages before registration. Where third-party tools are used to support our operations, they process data under our instructions or under their own legal duties, depending on the service involved.

2. Data We Collect

We collect several categories of personal data to operate the service safely and lawfully. This may include account details such as your name, date of birth, mobile number, email address, username, password data, and account preferences. We may also collect KYC materials such as identity documents, photographs, proof of address, and records used to confirm that you are 18+ and eligible to use the platform. Payment-related information may include transaction identifiers, deposit and withdrawal records, payment method details, and anti-fraud screening results. In addition, we collect technical logs such as IP address, device type, browser data, session activity, and records generated through cookies and similar technologies.

3. How We Use Data

We use your data to create and manage your account, process deposits and withdrawals in ৳, verify identity, provide customer support, and deliver betting and casino functions you request. We also process information to detect fraud, prevent abuse, monitor suspicious behavior, investigate chargebacks, enforce platform rules, and protect users and business systems. Certain records are used to comply with legal obligations, including age checks, KYC review, financial controls, and responses to lawful requests from competent authorities in Bangladesh. Where you have given consent, we may use contact details and usage information to send marketing messages or tailored updates. You can manage some preferences through account settings or support channels.

4. Legal Bases We Rely On

Our processing is based on one or more recognized legal grounds. We process data when necessary to perform our contract with you, such as opening your account, providing gameplay access, handling transactions, and maintaining support services. We also process information where required to meet legal obligations, including KYC, anti-fraud controls, recordkeeping, and cooperation with lawful authority requests. In some cases, we rely on legitimate interests, such as securing our systems, improving service quality, preventing misuse, and defending legal claims, provided those interests do not override your rights. Where consent is required, including certain marketing or non-essential cookies, you may withdraw that consent at any time without affecting earlier lawful processing.

5. When Data Is Shared

We may share your personal data only where necessary for service delivery, compliance, or protection of legitimate interests. Recipients may include payment processors, identity verification vendors, hosting providers, analytics and security partners, customer support tools, and other vetted service providers that help us operate the platform. We may also disclose information to the local gambling regulator, financial oversight bodies, law enforcement, courts, or other authorities in Bangladesh when we are legally required or reasonably believe disclosure is necessary to prevent fraud, protect rights, or respond to lawful requests. We do not sell personal data to third parties. Any sharing is limited to what is relevant, proportionate, and necessary for the stated purpose.

6. Transfers Beyond Borders

Some of our service providers may process or store data using infrastructure located outside your immediate location, which can involve international transfers when operationally necessary. When personal data leaves Bangladesh, we take steps to ensure an appropriate level of protection through contractual safeguards, restricted access measures, confidentiality duties, technical controls, and vendor due diligence. We assess whether the receiving party can maintain data security standards consistent with this policy and the sensitivity of the information involved. Where needed, we implement supplementary measures such as encryption, pseudonymization, and internal approval procedures before transfer. We aim to ensure that cross-border processing does not reduce the protection owed to your personal data.

7. Cookies and Tracking

We use cookies and related tracking technologies to keep the site functioning, remember preferences, measure performance, and support security controls. Essential cookies help with login sessions, fraud prevention, traffic management, and core navigation. Functional cookies may remember language or device preferences, while performance cookies help us understand how pages are used so we can improve reliability and user experience. Marketing cookies, where enabled by consent, may support campaign measurement and more relevant communications. You can usually manage cookie settings through your browser or device controls, though disabling certain cookies may affect site functionality. For more context on platform rules, you may also review Disclaimer and related account information areas.

8. How We Protect Information

We maintain data security measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or unlawful disclosure. These measures may include encrypted connections, secure storage environments, access controls based on job role, authentication procedures, monitoring tools, audit logs, and internal policies governing the handling of sensitive records. We also work to limit data access to personnel and providers who need it for legitimate operational purposes. While no online system can guarantee absolute security, we regularly review technical and organizational safeguards to reduce risk and respond to evolving threats. You also play a role by protecting your login details and using secure devices when accessing your account.

9. How Long We Keep Data

We retain personal data only for as long as necessary for the purposes set out in this policy, including account management, legal compliance, dispute resolution, fraud monitoring, and enforcement of our terms. Retention periods may vary depending on the type of record, whether your account remains active, and whether we must preserve information for KYC, payment reconciliation, audit trails, or legal claims. When data is no longer required, we delete it, anonymize it, or securely archive it with restricted access where continued retention is legally justified. Inactive account records may still be retained for compliance and security reasons. If you request deletion, we will assess that request against our legal and operational obligations before taking action.

10. Your Privacy Rights

Subject to applicable law, you may have the right to request access to the personal data we hold about you, ask for correction of inaccurate or incomplete information, request erasure in appropriate cases, object to certain processing, request restriction, and seek portability of data you provided where technically feasible. You may also withdraw consent where processing depends on consent, including some marketing activities. To exercise your rights, contact us through the support channels available on Home or your account area. We may ask for identity verification before acting on a request, especially where sensitive records are involved. If you believe your rights have been infringed, you may complain to the relevant data-protection authority in Bangladesh.

11. Responsible Play and Minors

Our services are intended only for adults aged 18 and above. We do not knowingly collect or process personal data from minors for account use, betting, or casino activity. Age verification and KYC checks help us enforce this rule and support responsible gambling measures. If we learn that a minor has provided information or attempted to use the platform, we may suspend access, investigate the account, and take steps to delete or restrict the data as required by law and operational necessity. We also use certain information to support safer play features, risk review, and account protection. Gambling should remain a form of entertainment, so please play responsibly and seek support if your activity becomes difficult to control.

12. Contacting Our Team

If you have questions about this casino privacy policy Bangladesh page, your KYC review, cookies, marketing preferences, or a request relating to personal data, you can contact our privacy or support team through the contact methods provided on the website and account support areas, including Login for registered users. When contacting us, please provide enough detail for us to identify your account and understand the request, but do not send unnecessary sensitive information unless we ask for it through a secure channel. We may update this policy from time to time to reflect legal, technical, or operational changes, and the latest version published on the site will apply from the date of posting.